Legal
Privacy Policy
What information we collect, how we use it, and the choices you have.
Legal
What information we collect, how we use it, and the choices you have.
When you apply for membership, request a quote, or contact us, we collect your name, email address, phone number, property address, and any details you share about your home (type, square footage, age, systems). When you become a member, we collect billing information, service request history, and concierge correspondence so we can serve you better.
We use your information to qualify your application, deliver your concierge service, schedule technician visits, process payments, and communicate with you about your membership. We do not sell your personal information to third parties.
We share information only with the partners required to deliver your membership — Applied Warranty Services (issuer of the Service Agreement), New Leaf Service Contracts (administrator), the technicians dispatched to your home, and payment processors like Stripe. Each is bound by confidentiality obligations.
If you opt in, we may send you maintenance reminders, seasonal tips, and Omnio news. You can unsubscribe from any marketing email at any time by clicking the unsubscribe link or replying STOP.
We protect your information using industry-standard encryption in transit (TLS) and at rest, restrict access to authorized personnel only, and review our security practices regularly.
You can request a copy of the personal information we hold about you, ask us to correct inaccurate data, or request deletion of your data, by emailing privacy@omnio.com.
Our site uses cookies for essential functionality (session management, referral tracking) and basic analytics. You can disable non-essential cookies in your browser settings without affecting your ability to apply or browse.
We may update this policy from time to time. The effective date below reflects the most recent version. If we make material changes, we’ll notify members directly.
Effective May 19, 2026. Questions? Contact privacy@omnio.com.
